Dr Claire Ashton-James is a social psychologist, researcher, and clinician coach who specialises in patient-provider communication and clinician wellbeing. Dr Ashton-James works with clinicians from all disciplines of medicine and allied health to enhance clinician confidence dealing with emotionally challenging patient encounters. She draws on decades of research into emotions, interpersonal communication, and trust to equip clinicians with evidence-based tools for enhancing patient engagement with non-preferred treatment advice.